Performance management is a process by which managers and employees work together to plan, monitor and review an employee’s work objectives and overall contribution to the organization. More than just an annual performance review, performance management is the continuous process of setting objectives, assessing progress and providing on-going coaching and feedback to ensure that employees are meeting their objectives and career goals.
- Identify, clarify and agree expectations.
- Identify how results will be measured.
- Agree on monitoring process.
- Document the plan.
- Monitor and evaluate the progress.
- Take corrective action or make changes, if required.
REVIEW AND EVALUATE
- Annual performance review and evaluation.
- Sign off.
- New cycle begins.
It surprises me how many businesses don’t carry out annual reviews, or supervision with their staff. If you don’t have these systems in place, then how do you manage your poor and good performers?
How do staff know if they are doing a good job?
How do you know they are enjoying their work and feeling productive?
Do your staff want more responsibility or even promotion? How will you know if you don’t have structured reviews in place?
Q. Are you carrying out Performance appraisals on your staff?
Q. Do your Managers and Directors have 360 degree feedback?
Q. Are you looking to promote the Company’s Learning and Development Strategy?